Categories
Customer Care

Process for Requesting ALC Refunds

Dear Customers, Since we have communicated our decision to keep transit services suspended for the next two months, we have received a significant number of requests to refund ALC balances. We stand by our decision to not resume services right now, as we believe Covid-19 remains a threat in enclosed spaces such as buses and vans. […]

Categories
Customer Care

Response to Covid-19 – A Commitment to the Collective Interest

Given the Covid-19 threat, individuals and businesses need to put the collective interest above individual preferences. In other countries, governments have either shut down public transport, or have banned the use of cash.