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Customer Care

Airlift’s Commitment to Keeping Customers Safe from COVID-19

Hey Riders,

We have some news regarding resumption of services. Read on to learn more.

Hey Riders,

Hope you are keeping safe and are continuing to practice the recommended precautionary measures. As the lockdown is being lifted, and public transport is expected to start running by next week, we are actively monitoring the situation to determine when to resume service. We have decided this is not the best time to restart operations as the cases of COVID-19 in Pakistan continue to rise at a growing rate — there is also a reasonable possibility of further lockdowns in the next few weeks.

Airlift was the first mobility company to suspend operations due to the threat of COVID-19 in Pakistan, as the health and safety of our customers is of utmost importance to us. We continue to prioritize our customers’ health and make decisions in the best interest of our passengers. 

We look forward to serving you very soon, and are working tirelessly during the offline period to upgrade your Airlift experience. We hope the situation improves quickly and we can be back on the road to help you get to wherever you need. 

If you have any questions please reach out to us at support@rideairlift.com. Thank you for your constant support and understanding.

Sincerely,
Team Airlift